Quality Delivering dependable results

Quality

 

Quality-centric Innovation

Through continuous improvement and total commitment to customer satisfaction, we leverage technology to deliver on your quality requirements, employing low-cost methods with high-end results.  We electronically store all inspection data, wirelessly communicate issues from the factory floor to management, and send alerts throughout the organization 24 hours a day, every day. When it comes to fulfilling and communicating your complete satisfaction, the Intertech quality system never sleeps.  Examples include..

-Using Twitter to communicate from the production line to the organization.
-ERP-based quality plans, with full document control and revision access.
-Video-based quality training, with QR code access.

QUALITY ENGAGEMENT WHERE IT MATTERS MOST

Inspecting where it counts: Each job is inspected at start-up to make sure all of the quality requirements are satisfied. Additionally, routine in-process inspections are performed and documented to ensure product quality standards are maintained for the duration of each job, and archived for future reference. Every job is analyzed post-run to determine opportunities for performance improvement on subsequent runs.

Continuous training, towards continuous improvement: Rigorous quality technician training, including gauging and metrology, color discrimination, error prevention, and inspection processes and methods as well as technology results in an agile and capable quality staff. Results include performance management, new product requirements, and skills training.

ISO 9001:2008 CERTIFIED

Our quality system is certified to the ISO 9001:2008 international standard for quality, manufacturing, and regulatory management. We regularly audit our own processes to make sure they are operating the way they were designed and are also routinely audited by an independent third party as part of our ISO 9001:2008 certification. This insures we continue to demonstrate our commitment to constant improvement, compliance requirements, and process effectiveness. Click here to download a copy of our ISO certificate.